Privacy Policy
1. Introduction Welcome to Creamolla. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (creamolla.com) and purchase our premium hazelnut spreads.
2. Information We Collect We collect information that you voluntarily provide to us when registering on the site, expressing an interest in obtaining information about our products, or otherwise contacting us.
- Personal Data: Your name, shipping address, billing address, email address, and phone number.
- Payment Data: We collect data necessary to process your payment if you make purchases. All payment data is stored and processed securely by our payment processors (e.g., Razorpay/Stripe).
- Automatically Collected Data: We automatically collect certain information when you visit, use, or navigate the site, including your IP address, browser and device characteristics, operating system, and language preferences.
3. How We Use Your Information We use the information we collect or receive to:
- Process and fulfill your orders, including sending order confirmations and shipping updates.
- Manage your account and provide customer support.
- Send you marketing and promotional communications (you can opt-out at any time).
- Improve our website, user experience, and product offerings.
4. Sharing Your Information We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This includes sharing data with:
- Service Providers: Third-party vendors handling payment processing, data analysis, email delivery, and hosting services.
- Logistics Partners: Courier and shipping services to deliver your Creamolla orders.
5. Cookies and Tracking Technologies We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information, maintain your shopping cart, and analyze website traffic to provide a tailored premium shopping experience.
6. Data Security We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
7. Contact Us If you have questions or comments about this Privacy Policy or how we handle your data, please contact us at:
- Email: hello.creamolla@gmail.com
- Phone: +91 9588316379
- Address: Old Kasna Road near Gurudwara, Surajpur, Greater Noida, Gautam Budh Nagar, U.P 201306